![]() ![]() Viber messaging is becoming one of the most popular methods of communication with customers in the banking sector. Campaigns with the purpose of thanking them for booking with you, asking for reviews and feedback on all aspects of their trip are essential to maintain customer satisfaction. After sales service and customer satisfaction – It’s important to engage with customers even after they return home.Updating customers about events that might affect their travel plans is a key way to keep them happy. Things like delayed flights, bad weather, or a strike can be delivered to the customer straight away, giving them time to avoid a problem. Real-time updates – Viber messages are delivered at an instant, even when customers are out of the country, which makes them the best way to send time sensitive information.Booking – With Viber messaging a travel company can target travellers by promoting special offers such as hotel discounts, travel packages and so on, while it can launch a campaign when people are looking into booking a holiday.Here are some of the ways Viber Messaging has been used to help business: ![]() Viber being amongst the most used in the industry. That is why travel businesses use messaging services to interact with the audience and customers. From research to planning right through to when they arrive at their destinations.Īfter all, they contain everything we need and all come with us as we travel around the world. They create an easier, more convenient and personalized travel experience. Our smartphones go where we go and they have become an essential item before, during and after our travels. Use of Viber Messaging across industries Travel To better understand how Viber can work in practice, here are just some examples of how it is being used across industries. These are just some of the reasons marketers across industries have capitalized on Viber to keep their audience informed and updated. Viber business messages is a powerful solution that can help businesses across industries deliver engaging and rich experiences to customers. With messaging apps becoming the channel of choice for most consumers to interact with a business, being available on an app most of them already use can give a business an important competitive advantage. Why does your business need Viber Messaging? ![]()
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